About Silver

Caring for Your Silver 

Your precious new pieces of Silver Shop jewellery are now home, safe and sound with you. Congratulations! How do you care for them to maintain their exquisite lustre and quality?

Remember to store your jewellery in a safe and secure place. Avoid dust, moisture and direct light to ensure your jewellery does not tarnish and discolour. When wearing, simply follow the golden rule “Last On / First Off’. Put jewellery on last so that it is not sprayed with perfumes and hairspray. Take it off first, before your clothing and before going to bed to avoid it being snagged or crushed.

Never sleep, bath or swim in your jewellery.  Chains may kink, earring posts may bend, and contact with water, especially chlorinated or salt water is especially damaging to silver.

Sterling Silver may tarnish and oxidise. This is a natural reaction to chemicals in the atmosphere, heat and the body oils of the wearer. Discoloration can usually be removed by careful use of a good quality jewellery cleaning cloth. Contact with perfume, hairspray, chlorinated or salt water or household cleaning products should always be avoided. Silver is a malleable (soft) metal; therefore be gentle with earring posts, clasps etc as they can bend or break under excessive force. Gemstones can also scratch, crack or chip if dropped.

Should your precious jewellery ever become damaged or heavily tarnished, please feel comfortable to return it to your nearest Silver Shop store where one of our helpful staff can advise you of the necessary course of action to return it to its former beauty. We provide a cleaning and repair service for all our pieces, usually at a minimal cost.

As you know we offer a warranty for our products, however we cannot cover wear and tear over time and negligence. Jewellery treated with care will give many years of pleasure and enjoyment.